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Electrophoresis coating aluminium profile

FAQ

Home / FAQ
  • 9. Do you provide samples? What are the sample costs?
  • Yes, we provide samples to our customers. For standard products, samples are generally free of charge, with customers only responsible for shipping costs. For custom profiles, we may charge for mold development and sample production; however, these fees will be refunded or credited towards future bulk orders.
  • 10. How do you ensure the quality of your aluminum profiles?

  • We operate state-of-the-art production equipment and follow a strict quality management system to ensure that every production process meets international standards. We perform multiple quality checks before shipment, including:

    • Chemical composition analysis
    • Tensile strength testing
    • Surface treatment inspection (e.g., coating thickness, corrosion resistance)
    • Dimension and tolerance measurement

    We can also provide third-party inspection reports upon customer request to ensure compliance with specified quality standards.

  • 11. What payment methods do you accept?
  • We accept various international payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and other common international payment options. Specific payment terms can be negotiated based on the order details.
  • 12. What are your packaging options for aluminum profiles?
  • We offer multiple packaging options to ensure the safe transport of aluminum profiles. Standard packaging includes moisture-proof film, protective film, cartons, and wooden pallets. We can also provide customized packaging solutions based on customer requirements.
  • 13. Do you provide after-sales services?

  • Yes, we offer comprehensive after-sales services for all our products. If any issues arise during the use of our aluminum profiles, our technical support team is ready to assist. We are committed to providing repair or replacement services for any product quality issues as per the contractual terms.

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